Shipping policy
Overview VIBOW is a dropshipping store — all products are shipped directly from our international suppliers. We do not hold physical inventory. Please read this policy so you know what to expect when you place an order.
Processing Time Orders are typically processed and handed off to our supplier within 1–3 business days of payment confirmation. You will receive a confirmation email once your order has been placed.
Shipping Times We ship internationally from our suppliers' warehouses (primarily based in China via AliExpress/DSers). Estimated delivery times:
- United States: 10–20 business days
- Europe (including Hungary): 10–25 business days
- Rest of World: 15–30 business days
These are estimates only and may vary due to supplier processing, carrier delays, customs clearance, or peak seasons (e.g., Chinese New Year, holidays).
Tracking Once your order is shipped, you will receive a tracking number by email. Tracking updates may take 3–5 business days to appear after the shipping confirmation.
Customs & Import Duties International shipments may be subject to customs duties, taxes, or import fees upon arrival in your country. These charges are the buyer's responsibility and are not included in the product price or shipping fee. We recommend checking your local customs regulations before placing an order.
Lost or Delayed Packages If your order has not arrived within 40 days of your order date, please contact us at Dpaglobalretail@gmail.com. We will investigate with the supplier and offer a replacement or refund as appropriate.
Wrong Address Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.
Contact For shipping inquiries, contact us at: Dpaglobalretail@gmail.com